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Privacy Policy

Thank you for visiting our website and considering our services. This privacy policy outlines how we collect, use and protect the personal information you provide to us. By using our website, you consent to the terms of this privacy policy.

INFORMATION WE COLLECT

Personal Information: We may collect personal information, such as your name, email address, phone number, and other relevant contact details, when you voluntarily provide it to us through our website’s contact form, email communication, or other means.  

Non- Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and browsing behaviour on our website. This information is collected automatically through cookies and similar technologies and is used to enhance your experience on our website.

USE OF PERSONAL INFORMATION

Communication: We may use your personal information to communicate with you regarding your inquiries, appointments, or other requests for our doula, maternal consultant and healthcare practitioner services.  

Marketing: With your consent, we may also use your personal information to provide you with information about our services, updates, promotions, and relevant content. You have the right to unsubscribe from our marketing communications at any time by following the instructions provided in the communications or contacting us directly.

Service Improvement: We may use your personal information to analyse and improve our website, services, and customer experience based on feedback and statistical analysis.

CONFIDENTIALITY

We are committed to maintaining the confidentiality of your personal information. We will not disclose, sell, rent, or distribute your personal information to third parties without your consent, except as required by law or as necessary to provide our services to you.

THIRD-PARTY WEBSITES

Our website contains links to third-party websites or resources that are not owned or controlled by use. Please take note that we are not responsible for the privacy practices or the content of these third-party sites, however we have done our best to ensure that the sites we are referring you to align with our practices as much as possible.

CHANGES TO THE PRIVACY POLICY

We reserve the right to modify or update this privacy policy at any time. Any changes will be posted on this page with a revised effective date. This policy was last modified on June 25, 2023.

DATA SECURITY

We take reasonable measures to protect the personal information you provide us from unauthorised access, disclosure, alteration, or destruction.  However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

CONTACT US

If you have any questions, concerns or requests regarding this privacy policy or the personal information we have attained from you, please contact us directly at info@ummahmaternal.com.